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Randy Krum infographic designerRandy Krum

President of InfoNewt.
Data Visualization, Infographic Design, Visual Thinking, Product Development and Marketing professional fascinated by good infographics.  Always looking for better ways to get the point across.

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Wednesday
Nov202013

The Online Shopping Cart Experience

Shopping Cart Experience infographic

Online shopping is a convenience that a lot of people take advantage of. But the convenience varies. The Shopping Cart Experience infographic from checkoutoptimization.com finds the optimal situation to make customers happy.

Over the course of the last few years, I have been in and out of the details of conversion rate optimization. My career at a digital marketing agency affords me the privilege of working with some of the top brands in the world. I am equally lucky to know some great entrepreneurs with very small businesses. Among the fascinating things that I get to see every day and across the spectrum is how much of an impact a small improvement at the checkout makes.

Simply, more sales equals more sales. Given finite resources to optimize a thousand different things, I’m awestruck that the shopping cart is not a greater focus. And as sites have changed in incredible ways over the last few years, shopping carts remain unchanged.

In 2009 I thought about this issue and started researching attributes across a number of shopping carts. It was a story of small diversity and great uniformity. I started writing a book on the subject, but I shifted focus to double down and grow a separate business. (Which has been extremely rewarding and I now get to work with a growing group of talented, bright, extremely funny people that are accomplishing amazing things for the world’s coolest brands, but that’s another story.) A couple of months ago, I came back to the idea of checkout optimization, and thought it would be really interesting to compare my 2009 research to the current state of things.

And that’s how this infographic came to be. My hope is that this is useful to anyone curious about shopping cart design patterns, or perhaps someone looking for a standard to measure up against. Let me know what you think, and you want more like this, you can sign up here.

Nice overview of the differences sites choose when setting up checkout pages on e-commerce sites.  Some of the subtle visualizations work very well, like the multiple pages shown behind the numbers in the User Friendly section.  However, some values aren’t visualized at all, like the percentages for the different merchant features.

The infographic landing page explicitly asks people to repost the infographic with links back to the original page, but sadly, most people don’t do that.  The landing page URL should be included in the infographic image itself so readers can find the original when bloggers don’t include the link.

Thanks to Nicholas for sending in the link!

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Reader Comments (13)

Online shopping is very much convenience to the people because technology reached to the people. Very informative blog really attracts me, and i will discuss about this blog among the friends.
November 21, 2013 | Unregistered CommenterMytokri
Online shopping has made the lives easy for most of the people living across the globe. Just one click and option's like pay cash on delivery has been proved as a great help for customers shopping online.
November 28, 2013 | Unregistered CommenterTigerSupplies
Excellent Post...I am pleased to research the whole content of this blog site and am very excited and pleased to say that the webmaster has done a very excellent job here to put all everything content and information at one place.
December 7, 2013 | Unregistered CommenterR & A Trading Pty Ltd
cool online shopping cart info graphic.
December 27, 2013 | Unregistered CommenterDeals Month
Web shopping has made the lives simple for a large portion of the individuals living over the globe. Only a single click and choice's like pay money down has been demonstrated as an extraordinary assistance for clients shopping on the web.
January 7, 2014 | Unregistered CommenterGold Coast Florist
Hello,

This post is all about the online shopping.Now a days,online shopping has a very high demand.Its such a good scope for peoples.
February 12, 2014 | Unregistered Commentersteanshops
Appreciate it with regard to write about...... It's really useful.....
February 20, 2014 | Unregistered CommenterLowes Manhattan Pty.Ltd
Extraordinary submit... many thanks regarding putting up.
February 20, 2014 | Unregistered CommenterScatter Mats
Online shopping is on demand these days and everybody is shopping online to save time and money.
February 27, 2014 | Unregistered CommenterEmma
Online shopping is on demand these days and everybody is shopping online to save time and money. It's true
March 29, 2014 | Unregistered Commenterapkamart
Good distribute Certainly. Thank you associated with discussing.
May 26, 2014 | Unregistered CommenterJett Thrower
Nice submit. Technology has changed the way of shopping. online shopping is on demand and it is rising day by day. Online shopping provides more choices at the best prices.
June 16, 2014 | Unregistered CommenterAyushi
Online shopping is too useful and more convenient to the people. This blog has describing so nicely to make an online shopping. I am so glad to go through this wonderful post. Thanks for making a valuable content........
August 22, 2014 | Unregistered CommenterMaddison Cooper

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